Office Solution Accelerator for Proposals
The Microsoft Office Solution Accelerator for Proposals helps companies improve the proposal development process. It enables sales teams to streamline the proposal development process. The Content library ensures proposals are using content approved by the legal department and enables task tracking and collaboration across the team during the proposal generation process.
Connect Customers, Partners, and Employees with Portals
Build and foster strong and lasting relationships with customers. Increase customer satisfaction and generate leads for new customers and drive lower product and services transactions costs. Create compelling customer-facing Web sites that provide easy access to information and personalize them to maximize the customer experience, and provide your customers with self-service purchase capabilities and customer-care information.
e-Business
Provide e-business content and automate business processes such as selling and purchasing, while also providing personalization and data collection capabilities for analysis. Using Microsoft's e-Business platform we can create a wide range of deployment scenarios, including multicultural personalized content, as well as transactional corporate portal sites complete with personalization, authentication, content management, structured catalog data, analysis, and retail checkout.
Customer Relationship Management (CRM)
Microsoft offers a comprehensive CRM solution focused on the medium sized business. The true power of the product is in its tight integration with the Office platform, enabling your sales and support teams to be productive using the tools they are comfortable with.
- Case management
- Service requests
- Routing and workflow of requests
- Searchable knowledge base
- Contract management with service license agreement visibility
- Email management (includes auto-response email)
- Product catalog
- Reports
- Integration with Microsoft Business Solutions Financials